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How can I transfer our GeneMarker HID settings files, user management database, panels, and size standards to a new computer?

Chris Trahan
Updated

On the old computer:

Here are the files that you may want to transfer to a new computer.  We have listed their default locations below.
You can copy the paths and paste them into Windows File Explorer.  However, if you see Version#, please change that to the version of the software you are using.

If multiple Windows users will be running the software on the new computer, a few files will need to be copied into each Windows user's folder, as noted below.  

  1. Panel & Size Standard (SizeStd) folders, CODIS Export Settings (Codis.ini), Relationship Testing/Contamination/Cell Line Authentication Databases (GeneDB.db), User Management Database (GeneMarker_HID.db), General settings file (GeneMarker_HID.ini), Positive Control file (PositiveControls.ini, which will only appear here if a positive control profile is added in the software), and Run Wizard Templates (RunWizardTemplates.ini). This location is specific to a particular Windows user so be sure to copy these files from someone that uses the validated settings matching the lab's SOP.

    • The default location for all the above files is %appdata%\SoftGenetics\GeneMarker_HID

      Note: If these files are not present or are very old, you can open the software and navigate to View -> Preferences -> Others tab to find the updated path set by your lab.

  2. Print Templates (PrintTemplates.ini), File Name Grouping (FileNameGroup.ini) and Comments Template (CommentsTemplate.ini).  

    • The default location is C:\Program Files (x86)\SoftGenetics\GeneMarker_HID\Version#

    On the new computer:

    1. Paste the copied files in their appropriate locations on the new computer, replacing any files of the same name.  Please note that since the AppData folder is found within Windows user's folders, files will need to be saved in the AppData folder for every Windows user that will be utilizing the software.

    2. To enable User Management, the GeneMarker HID administrator will have to open the software, go to Help -> User Management, then select Change User in order to log in, and then select the option to Run User Protection.

    3. Close and reopen the software before running data to confirm that the software functions as expected.

    If there are any issues or questions, reach out to SoftGenetics Technical Support at tech_support@softgenetics.com for assistance. 

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